FAQ

Where are you located?

I am located in Darling Downs, Western Australia (postcode 6122). You can pick your creations up directly from this location.

Do you offer Delivery?

Yes, we do offer local delivery, delivery costs start at $10, this however depends on your locations and whether I am able to deliver to your area on the designated date. If you are unsure, feel free to reach out and I can confirm if delivery is available for you.

Do you offer Postage?

No, unfortunately at this stage postage is unavailable.

How far in advance can I place my order?

The sooner, the better! I tend to book up quickly, so to avoid disappointment, it is best to place your order as soon as you have your event details.

For custom orders, please reach out at least 2 weeks in advance. This gives me enough time to source any special ingredients or supplies needed to complete your order.

Rush orders may be possible, depending on my availability. There may be an extra cost for a rushed order.

How much do the cookies and cupcakes cost?

The price for each cookie, cupcake and gift pack varies depending on it's size, level of design and detail involved. Each order is unique, so the cost will reflect the customisation and complexity of your cookies/cupcakes. Feel free to get in touch for a quote.

What style cookies do you make?

All of our cookies are decorated with stamped fondant. Each cookie is baked from scratch and topped with a thin smooth fondant layer, embossed with custom designs, names or messages to make your event truly special.

Please note that we do not offer royal icing decorated cookies.

Is there a minimum order?

The minimum order for cookies is 12 and for cupcakes is 6.

However, I often have special gift boxes with 1, 2, 3, 4, 5, 6 or 12 cookies. These are perfect for gifts or a little treat. These is no minimum to buy with these gift packs.

How do I place an order?

To place an order, simply fill out the custom order form, and I'll reach out via email. We'll collaborate to design the perfect set of cookies or cupcakes for your event or milestone. I'm all about the details, so if you have any images or inspiration that captures the vibe of your event, please share. It helps me to create cookies/cupcakes that truly match the feel and aesthetic you are going for.

If you are wanting to order a gift set already pictured online, please select, add to cart, pay and process your order. I will then reach out via email once your order is received to confirm.

Do you have set designs available?

Yes, I do have a selection of set designs and gift packs available on the website that you may browse and order directly, click shop now or use for inspiration for a custom order. Maybe you would like the colours changed? or the wording?. If so, feel free to reach out via the custom order form so that we can create something special just for you!

What is the shelf life of the cookies and cupcakes?

Cookies- All of my cookies are made fresh, heat sealed and will stay at their best quality for up to 4 weeks. (Although, I have personally, enjoyed them up to 8 weeks old! or should I say my kids have!) Once opened I recommend storing them in an airtight container to keep them fresh. Be sure to always store your cookies in a cool, dry place away from direct sunlight. There is also no need to refrigerate them.

Cupcakes- All of my cupcakes are made fresh the day before your event or pick up date. They have a shelf life of up to 4 days to remain fresh (however, my kids have enjoyed them for longer) I do however, recommend picking these up as close to the event date as possible. Again storage is the key to freshness, please store these in the refrigerator and remember to remove them to the bench (cool, dry place away from direct sunlight) up to 1 hour prior to serving to let the buttercream come to room temperature to enjoy them at their best!

Do you offer custom corporate orders?

Yes, we offer a variety of custom corporate cookies, perfect for any event or for client gifts.

Is there a discount for bulk orders?

Bulk orders require the same time, ingredients and expertise per cookie or cupcake. All orders are unique and quoted as such, if you are working with a tighter budget, please let me know so that we can work together to find the best option for your order. A simpler design can often help!

What ingredients do you use?

I use high-quality ingredients in our cookies and cupcakes, including flour, butter, milk, eggs (from our chickens!) vanilla bean paste, cocoa, salt, fondant. Depending on your design this may also include colouring gels, sprinkles and edible decorations.

Our cookies and cupcakes do contain gluten and dairy, and may also have traces of nuts. We do have a Gluten Free option for cookies and cupcakes, however know that they do come out of the same kitchen as non gluten items. Best practices are used to minimise cross contamination.

All our ingredients are listed on each individual cookie or on each gift box set, and cupcake box.

Do you offer a Gluten Free option?

Yes, we do offer a gluten free option, this incurs a small increase in price as the ingredients are far more expensive. Care is always taken to minimise cross contamination in our kitchen, however please be aware that they also come out of the same kitchen space as gluten cookies and cupcakes.

If your question wasn't answered here, please reach out via email to discuss, I am always happy to help answer your questions and queries.